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Entretien de votre voiture électrique

CITROËN E-SERVICE

Nobody knows your electric Citroën better

PROTECT ITS VALUE

When you chose your Citroën you probably focused on the smooth, powerful driving experience and its reduced emissions. But there is another major benefit of making the switch from traditional combustion engines: with no clutch, oil changes or exhaust system, electric vehicles require less maintenance and less frequent visits than traditional petrol/diesel vehicles.

 

They do, however, still require safety checks, and their highly sophisticated electronic battery and energy management systems need regular inspections to keep them in perfect order.

 

It is important to schedule regular maintenance with your Citroën specialist to:

 

  • Maintain your vehicle’s safety and performance
  • Maximise its efficiency
  • Monitor and optimize your traction battery’s condition
  • Protect your vehicle's resale value

CERTIFIED NETWORK

Put your trust in the new Citroën network and its technical know-how to care for your Citroën.

 

  • Fully skilled and accredited to work on your vehicle’s high voltage system
  • Fully equipped with all Citroën-specific tools and equipment
  • Qualified to maintain your Citroën, and accredited to repair* and/or replace your traction battery

TRACTION BATTERY EXPERTISE

The traction battery is the heart of your electric vehicle. With Citroën, you benefit from:

 

  • Up to 8-year/160,000 km warranty

 

Citroën has developed a sustainable offer for electrical vehicles batteries to meet customers' expectations for clean energy and affordable solutions: our batteries can be repaired*, reused, and remanufactured* to extend their lifetime as long as possible before being recycled.

SERVICES AND SOLUTIONS

Get the most of your electric Citroën with:

 

• A full range of charging solutions and accessories to fit your life

• Wall charger installation at your home for easy charging

• Mobility services: from a replacement/courtesy vehicle during maintenance or repair to short-term rentals for longer trips

• Free2move App for charging locations and route planning

HASSLE-FREE DEDICATED SERVICE PLANS

Subscribe to one of our wide range of service plans for your electric car: everything is included to give you peace of mind and the best possible resale value–all for a fixed monthly fee.

 

For your electric Citroën,we have included specific services :

• Unlimited call-outs included in your Citroën Assistance for power shortage, your vehicle will be recharged and/or towed to your home, to your workplace or to the nearest charging station, within a radius of 80 km.

• Battery State of Health: giving your traction battery capacity after each servicing so you know where you stand.

* Cover most of the current Stellantis electrified range in Europe, for more information about your car, please contact your authorized repairer.

SO YOU CAN DRIVE WITH PEACE OF MIND:

1. WARRANTY
Your traction battery guaranteed for 8 years or 160 000km


2. CITROËN ASSISTANCE
With breakdown assistance in the event of a power failure


3. E-SERVICE
Servicing of your electric vehicle throughout the Citroën network

 

FOR SIMPLIFIED MANAGEMENT:

4. SERVICE PLANS
With services dedicated to electric cars


5. GLOBAL CHARGING SOLUTIONS
Support for the charging solution

 

6. MOBILITY SOLUTIONS
Available each time work is being performed on your car

 

7. SERVICING QUOTE AND ONLINE APPOINTMENT BOOKING

 

FOR YOU, IN ADDITION:

8. EXTERNAL WASHING

Complimentary external wash each time work is performed on your vehicle, applicable to works in excess of 200€ VAT incl.

OUR SERVICE COMMITMENTS FOR YOUR ELECTRIC Citroën

1. WARRANTY

Your traction battery guaranteed up to 8 years or 160,000 km

2. CITROËN ASSISTANCE

Including breakdown and in case of power shortage

3. E-SERVICE

Maintenance of your electric vehicle within the authorized Citroën network

4. SERVICE PLANS

With dedicated services for electric cars

5. GLOBAL CHARGING SOLUTIONS

Home chargers and installation, cables, accessories and more

6. MOBILITY SOLUTIONS

Available at your authorized repairers

7. SERVICING QUOTE AND BOOKING AN APPOINTMENT ONLINE

8. CLEANING

Complimentary external cleaning each time work is performed on your vehicle.

SO YOU CAN DRIVE WITH PEACE OF MIND:

1. WARRANTY
Your traction battery guaranteed for 8 years or 160 000km


2. CITROËN ASSISTANCE
With breakdown assistance in the event of a power failure


3. E-SERVICE
Servicing of your electric vehicle throughout the Citroën network

 

FOR SIMPLIFIED MANAGEMENT:

4. SERVICE PLANS
With services dedicated to electric cars


5. GLOBAL CHARGING SOLUTIONS
Support for the charging solution

 

6. MOBILITY SOLUTIONS
Available each time work is being performed on your car

 

7. SERVICING QUOTE AND ONLINE APPOINTMENT BOOKING

 

FOR YOU, IN ADDITION:

8. EXTERNAL WASHING

Complimentary external wash each time work is performed on your vehicle, applicable to works in excess of 200€ VAT incl.